1. How do I place an order with Chemist4U?

Simply browse our range of products, add the items you want to your cart, and proceed to checkout. Follow the prompts to enter your delivery and payment details. For prescription medicines, you may need to upload a valid prescription.

2. Can I order prescription medicines online?

Yes! Chemist4U is a registered UK pharmacy. You can upload your NHS or private prescriptions during checkout, and our pharmacists will review them before dispensing your medication.

3. What delivery options do you offer?

• Standard Delivery: Free on orders over £40, otherwise £3.95, delivered in 2-3 working days.

• Next Day Delivery: £8 for delivery the next working day (orders placed before 3 PM).

• Overnight Shipping: £40 for next-morning delivery, for urgent needs.

4. How can I track my order?

Once your order has shipped, we’ll email you a tracking number and link so you can monitor your delivery in real-time.

5. Can I return my order?

You can return most unopened and unused products within 14 days of delivery. Please note that prescription medicines cannot be returned unless there is a fault. Contact customer service to arrange a return.

6. What if I receive a damaged or incorrect item?

Please contact us immediately at info@fastchemist4u.co.uk. We will arrange a replacement or refund as quickly as possible.

7. Is my personal information safe with Chemist4U?

Absolutely. We use advanced encryption and comply with UK data protection laws to ensure your personal and medical information remains secure and confidential.

8. Do you offer confidential packaging?

Yes! All orders are packaged discreetly to protect your privacy.

9. Can I speak to a pharmacist if I have questions about my medication?

Yes, our team of UK-registered pharmacists is available to provide advice and answer any questions you may have. Contact us via phone or email for support.

10. How long does it take to process a prescription order?

Prescription orders typically take 1-2 working days to process, depending on the verification of your prescription and stock availability.